ClassPass Fitness Market Profile: New York

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In an exciting series of market profiles, we’ve partnered with ClassPass to bring you insights into the trends, pain points and characteristics of some of the world’s most active boutique fitness markets.

Exploring everything from the top workouts to the most popular times to work out, in this edition, ClassPass takes a look at one of the fastest growing, and most competitive, boutique fitness markets in the world: New York

With hundreds of studios offering everything from rowing to trampoline workouts, New York is where new trends in the industry often first take shape.

While New York is always changing, we were able to pinpoint some of the areas where the city is experiencing growth right now for our partners.

At a Glance: New York

TOP 3 WORKOUT GENRES

  • Strength training
  • Cycling
  • Barre

Barre and strength training classes have remained consistently popular year over year in New York City. Barre classes make up roughly 15% of all ClassPass reservations in NYC, growing by 3.5% in the last year. Despite declining slightly by 3% in the last year, strength training classes continue to account for nearly 30% of reservations on ClassPass, while the fastest growing genre is cycling, with the number of reservations dedicated to the genre growing by 10% in the last year.

 TOP 3 NEIGHBOURHOODS

  • Upper East Side
  • Chelsea
  • Flatiron

Chelsea and Flatiron are often considered the hubs for boutique fitness in New York City.

Dozens of popular studios, such as FlywheelMile High Run Club, PelotonY7 StudioPop PhysiqueRow House, and more house locations in these two neighbourhoods, though the total number of venues on ClassPass in Chelsea and Flatiron have downsized about 9% compared to a year ago. On the other hand, uptown studio presence continues to grow. The Upper East Side saw an increase in the number of venues located in that neighbourhood by 18% since this time last year, with beloved studios such as Barry’s Bootcamp and CityRow each opening locations uptown.

Ready to flow. #hiphopsundays tomorrow featuring Biggie Smalls. 🙏🏽 @brooklynweflowhard 📸 @bradwarsh

A post shared by Y7 Studio® (@y7studio) on

MOST POPULAR WORKOUT TIMES

  • Wednesday 6 pm / 7 pm
  • Tuesday 6 pm / 7 pm
  • Monday 7 pm

New Yorkers tend to work out more often in the evening, with 24% of all NYC classes on ClassPass taking place from 6-7 pm on weekdays. Monday, Tuesday and Wednesday hours from 6-7 pm are the most popular times.

Top-Notch Brand Experiences

No matter where you turn in NYC, you’re bound to find a fitness studio within a block or two. The fitness market, while healthy and growing, is saturated, which means as a studio owner your brand needs to work that much harder to stand out from the competition.

It’s not enough to offer a good workout — New Yorkers are looking for experiences in their workouts, so they expect to find beautiful spaces, luxury amenities, and top-notch instructors who are pseudo-celebrities in their field. And with so many of these incredible experiences to choose from, the name/perception of a brand can become just as important as the workout itself.

🍒🍒nothing but fun in the cherry studio on this rainy day in NY 🍒🍒 📷 @loveinice

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In a recent analysis of our ratings and attribute data for all ClassPass markets, studios that were described as “sleek” by users were the most likely to have a user return to the venue within 60 days, with an observed increase in bookings of 15%. In places like New York City, users are more likely to readily accept smaller studio spaces that may lack amenities such as a locker room or shower, but in return they still expect the space to be well-appointed and designed.

Diversify the Method

In New York, part of standing out is specialising in one thing and being the best at what you do, which is why you’ll find many studios dedicated to one particular, unique method. But it’s also a good business practice to appeal to as many customers as possible — and we’ve noticed studios around the city taking note of this.

You may have already heard the news that SoulCycle has opened its first dance/cardio studio to complement its renowned cycling classes. Expect to find other businesses following suit, diversifying their method to appeal to more customers and also bring variety in-house.

If you have the means to do so, consider adding a new workout style to your studio. Maybe you’re a HIIT studio that would benefit from a restorative yoga class offered a couple times a week or a barre venue that could kick things up a notch with a cardio-based session.

The New Happy Hour

While focus on health continues to be an integral part of any workout regimen, the New York market, in particular, has shown increased interest in fitness as a new social scene. It’s a bit of a stereotype that New Yorkers like to “see and be seen,” yet this rings true in the fitness realm.

Now, instead of meeting for cocktails, young adults are meeting for workout classes. Studios, take note: many NYC-based studios have found success in merging the two, offering healthy cocktails / happy hour after class, or a workout plus brunch class. It’s a great way to build community, too.

Work Hard Mentality

New Yorkers expect a difficult workout –– they want it to be hard.

A recent analysis of our ratings and attributes data at ClassPass showed that, across our entire network (not just NYC), classes that users rated as “challenging” or “intense” increased the likelihood that users would return to the studio by 18.3% and 17.1%, respectively. In contrast, workouts described as “won’t break a sweat” reduced the likelihood of a user returning by 28%. This indicates that ClassPass users place a heavy premium on feeling like they got a good workout.

Strength training and HIIT studios would do well to showcase the intensity of their classes in their class description/marketing materials — especially if they can state how much users are able to get done in under an hour. That said, New Yorkers love the more restorative sessions too. Meditation studios and restorative yoga methods have seen an uptick over the past couple years and aren’t fading anytime soon. It wouldn’t come as a surprise to find an 8pm restorative class in New York City selling out, which just goes to show that balance is so key.

For more insight, visit After Class – a blog managed by ClassPass and dedicated to offering powerful insights and data to studio and gym owners in the fitness industry.

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